What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The back and next buttons stopped working?Asked by cdscores on March 07, 2014 at 04:39 PM
On our application form - the back and next buttons stopped working (I have tested on several browsers - Safari, Chrome, & Firefox)
We did not change anything it just suddenly stopped working?
I could not replicate this issue:
Have you tried in different computers?
Also can you use the back/next buttons on this clone?
Thank you for helping us understanding better this issue.
Like my colleague, I'm unable to replicate the issue. Is the form embedded in a web page?
Hi Yes it is embedded at http://wagsandwalks.org/application/index.html
We JUST recieved the following from one of our users:
"The application page doesn't seem to be going to the next page for me. "
I tested the form on your website http://wagsandwalks.org/application/index.html
and so far I was able to navigate on the Next/Back button just fine
Can you please also checked from the user who experienced the issue if which browser they were using? I tested already on Chrome, Firefox and IE9 browser.