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    Next Page not returning to Top of page

    Asked by MelodyArt on March 07, 2014 at 05:02 PM

    Why does the order form NOT go to the top of the page when "next" is clicked for next page? Currently if you click next it goes to the next page but it stays way down the bottom (and looks like a blank screen) so you have to scroll all the way back up to the top to view the info on that page. 

     

    This is horrible and very annoying! Please help!

    Page URL:
    http://www.babyitspersonal.com/test-order-form.html

    next order form scroll all
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    Answered by MelodyArt on March 07, 2014 at 06:31 PM

    I still need help with this please

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    JotForm Support

    Answered by jonathan on March 07, 2014 at 08:47 PM

    Hi,

    Can you please try re-embedding the form also using its iframe code instead. Use this guide https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Although I can also tell you that I was not able to replicate yet the mentioned issue when I tested your form in your website http://www.babyitspersonal.com/test-order-form.html

    When I tested the form, every time I click on next button, it properly posistions the page on Top of form to proceed.

     

    But just in case the issue is browser related (I used google Chrome browser in my test),  you should try re-embed the form using the iframe code just to be sure there are no script conflict happening.

    Hope this help. Inform us if issue remains.

    Thanks!