What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form submission emails not receivedAsked by holyspiritcc on March 07, 2014 at 05:39 PM
We have a form we created today. I've sent 2 test submissions, but I don't get email notifications when they are sent. Is there a way I can set it up so it notifies me when a new form is submitted?
Emails Submissions new form email email notifications
Hi, I have checked your email notification, I would recommend not to leave the Reply-to Email field as "none", please take a look a this guide "set up your email notification" and select "Email Address". Also, to make sure you will be getting the notifications, you will need to do a live submission, click on the preview button.
Fille the form out, click submit, you will receive the email notification to the email address you have added, let us know if you there is any issue.