My account has not been updated to Premiun

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    Asked on July 16, 2011 at 09:38 PM

    My account has not been updated. Can you update my account asap, I have reached my limit. Thanks


    User Name: Silvestre510

    Order# 60370646

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    Answered on July 16, 2011 at 11:11 PM


    First off, we'd like to apologize for any inconvenience caused by this delay. It appears that there was a confusion in the username you registered in Jotform and the one that was upgraded in our payment gateway, Plimus.

    No need to worry though as I have manually upgraded your account to Premium. Your account should be good to go now.

    If you have any other problems with your account or anything that is Jotform-related, please do not hesitate to contact us again.

    Thank you and have a nice day!


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    Answered on July 16, 2011 at 11:15 PM
    Thank you so much.

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