What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Stripe payment trial question

    Asked by musicindustrycontacts on March 08, 2014 at 09:19 PM

    Hi - i've noticed with your form integration of stripe, that I cannot have a trial period that costs $1 for example.

    This is something you can do with paypal.

    The only thing you can do here is have a FREE trial, but not a paid one.

    Is this a limiation of stripe, or something that you just haven't been able to do.

    If so, can you add this feature?

    Your service is great by the way.

    Thanks for the help in advance.


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    JotForm Support

    Answered by EltonCris on March 09, 2014 at 03:06 AM

    Hi Chuk,

    That's right. It is actually in the name "Free Trial" which means it's Free and not paid. :)

    How about utilizing the first payment? You can write a setup fee along with the subscription price as the first payment.

    Example, if your monthly subscription price is $5, and you require $1 as a setup fee then you must enter $6 on the first payment box.

    I'm not sure if this is something you want to consider but this is the only workaround I could think as of the moment.