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Problems submitting with Google Chrome and IE?Asked by rina9455 on March 09, 2014 at 12:20 PM
It seems that this week people are having issues submitting using Google Chrome and Internet Explorer. The previous three weeks there were no problems, but when people submit this week they seem to get the "please wait" icon and it never goes through. Any help would be greatly appreciated!
First of all, we do apologize for the inconvenience. I have been performing a few tests on your form. When I attempt on Google Chrome, it appears to work appropiately. When I test on IE, I do experience the same error you described. I have tried removing the Day Countdown from the form and that allows it submit the forms.
I would suggest to try removing the day countdown widget for now. I will raise a ticket to the development about my findings. Once they have nay updates on this they should let us know through this thread.
Thanks, I appreciate the help!
We are truly sorry for the inconveniences caused. The problem has been fixed by our developers. We would appreciate if you could test it on your side.
Please update us if you continue to encounter this issue going forward.
I will definitely test it out and report back. Thank you so much for your help!