What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hiding Field Labels

    Asked by poopselfie on March 09, 2014 at 02:40 PM

    I have a form created but the way I want it to look on my HTML page is without the field labels. But I still need the field labels to display on the grid report, any workaround to hide all of the field labels but still have the grid report display them?

    Page URL:
    http://form.jotformpro.com/form/40666611897970

    grid report workaround all
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 09, 2014 at 03:22 PM

    Yes, that is possible, you need to inject this CSS code on you form

    .form-label-left {

    display: none !important;

    }

    Se my example form here, and se the report here. The reason why the labels are not showing in your report is because you have not typed in the labels yet. Now, when it comes to your form, I see it is a login form, which is not allowed, it goes against our terms of use. Please remove it or your account will be suspended by our phishing detector system in not time. 

  • Profile Image

    Answered by poopselfie on March 10, 2014 at 08:04 PM

    I've heard from other Jotform support that what I am doing is just fine. I am creating conditional logins through Jotform, and I am clearly not advertising my login form as any other brand or service. What exactly is the problem there...? If this is the case, I will most likely be cancelling my account. This form would have to be the deal breaker for me, it's a crucial piece of my website and without the form and Jotform's backend services, I will have no use for the subscription. I'll await your response.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 11, 2014 at 12:10 AM

    Hello poopselfie,

    Your form is already white listed and you should not have any trouble. Paid accounts are not suspended automatically and it requires a human verification of forms. 

    I did check your form and found that you are using conditional logic to redirect your user to another webpage based on the username / password. This process should be fine. I will still suggest you to change the labels / Hint example to more meaningful other than just username and password. This is just to ensure that our automatic phishing filter will not mark your form with higher probability of being used for phishing activities.

    Thank you!

  • Profile Image

    Answered by poopselfie on March 11, 2014 at 12:29 AM

    Thank you very much, Ashwin_d, I'll keep those tips in mind.