Form won't submit on IE browser when Social Widget is on the form

  • mwmalec
    Asked on March 9, 2014 at 9:44 PM

    One of our forms that we have online had been receiving a lot of feedback lately that it does not work. Seems to be Internet Explorer causing the most problems. I tried it myself and could not get the form to submit. It does work in Google Chrome and Safari I beleive just fine. Have not tried Mozilla yet.

     

    Can someone please help with this.

     

    Thanks!

    1mike

    Jotform Thread 344324 Screenshot
    Page URL: http://lund-industries.com/support/returns/
  • Elton Support Team Lead
    Replied on March 10, 2014 at 3:21 AM

    Hi,

    We are truly sorry about the troubles caused. I was able to reproduced the problem here with IE browsers. I have now escalated this to our developers to have this fixed. As a temporary solution, please remove the social widgets on your form. This should resolve the problem on IE browser.

    We'll let you know once this is resolved. Our apologies for any inconveniences caused.

    Regards!

  • Elton Support Team Lead
    Replied on March 10, 2014 at 5:57 AM

    The problem is now fixed. I just confirmed and I am able to submit the form on IE by now.

    Thanks!