What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form won't submit on IE browser when Social Widget is on the form

    Asked by mwmalec on March 09, 2014 at 09:44 PM

    One of our forms that we have online had been receiving a lot of feedback lately that it does not work. Seems to be Internet Explorer causing the most problems. I tried it myself and could not get the form to submit. It does work in Google Chrome and Safari I beleive just fine. Have not tried Mozilla yet.

     

    Can someone please help with this.

     

    Thanks!

    1mike

    Page URL:
    http://lund-industries.com/support/returns/

    Screenshot
    does not work thanks and
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 10, 2014 at 03:21 AM

    Hi,

    We are truly sorry about the troubles caused. I was able to reproduced the problem here with IE browsers. I have now escalated this to our developers to have this fixed. As a temporary solution, please remove the social widgets on your form. This should resolve the problem on IE browser.

    We'll let you know once this is resolved. Our apologies for any inconveniences caused.

    Regards!

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 10, 2014 at 05:57 AM

    The problem is now fixed. I just confirmed and I am able to submit the form on IE by now.

    Thanks!