What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to Unsubscribe my premium plan

    Asked by de2kurnia1 on March 09, 2014 at 10:23 PM

    Dear Jotform Support,

    I need to Unsubscribe my premium plan, beacause my client didn't need to continue to pay billing from Jotform.

    Please, help me to change the plan to free acount.

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    Answered by jedcadorna on March 10, 2014 at 02:28 AM


    Thank you for contacting us.

    I have already cancelled your subscription for your order#78895988 with your Bluesnap account ID 48963760 and you will no longer be charge on the next month period. I have also set your account back to free status. If you need further help please let us know.

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    Answered by de2kurnia1 on March 10, 2014 at 07:30 AM
    Thank you for your support. I happy with this..