What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, I wasn't able to reproduce the issue. It's working fine on my end upon checking it. Please take a look at this video: http://www.screencast.com/t/cVwayfh5A4Q3
May we know the issue that you've encounter in your form for further assistance?
For some reasons your response came out empty. Request you to please post it again using this link: http://www.jotform.com/answers/344483
I’ve checked my Spam filter and have not found the messages there. I’ve checked my settings on Jotfrom and confirmed that my contact email there is correct: "email@example.com”. I’ve also confirmed the records of the submissions there.
The form seems to work by saying “Thank You” after it is submitted, yet I am not getting the test emails. When I send emails to myself from my gmail account, I get those test emails. But when I send a message through the form, I am not getting the submissions.I tested the forms also on these pages. They also say “Thank You” after I click “Submit", but I’m not getting the submissions:http://www.gopointbusinessconsulting.com/request-free-marketing-video/ , and http://www.gopointbusinessconsulting.com/live-seminar/register-for-an-upcoming-seminar/Where else can I look for the problem?
I'm sorry for the trouble caused to you.
Upon checking your email address firstname.lastname@example.org is in our bounce list for following reason:
email@example.com is IN the bounce list
Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 126.96.36.199
I have removed it from our bounce it and it should be working fine now.