What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When going to my submissions the system kicks me out and asks me to login again??

    Asked by rorymenmuir on March 10, 2014 at 07:50 AM

    Is there are problem with the system? Currently cannot access the jot forms that have been submitted!

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    JotForm Support

    Answered by ashwin_d on March 10, 2014 at 10:41 AM

    Hello rorymenmuir,

    I'm sorry for the trouble caused to you.

    Do you mean to say that you are unable to access the submission page of your form? Upon checking your account, I did not find any issue with that. You should be able to view your submissions normally.

    Are you getting any error message? I believe it must be a temporary glitch related to browser cache. Please clear your browser cache and see if that helps you. The following guide should help you clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    If the issue persist, do share a screenshot of your submission page and we will take a look. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033

    Thank you!