When going to my submissions the system kicks me out and asks me to login again??

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    rorymenmuir
    Asked on March 10, 2014 at 07:50 AM

    Is there are problem with the system? Currently cannot access the jot forms that have been submitted!

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    ashwin_d
    Answered on March 10, 2014 at 10:41 AM

    Hello rorymenmuir,

    I'm sorry for the trouble caused to you.

    Do you mean to say that you are unable to access the submission page of your form? Upon checking your account, I did not find any issue with that. You should be able to view your submissions normally.

    Are you getting any error message? I believe it must be a temporary glitch related to browser cache. Please clear your browser cache and see if that helps you. The following guide should help you clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    If the issue persist, do share a screenshot of your submission page and we will take a look. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033

    Thank you!