What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot complete the integration with Paypal in the wizard, it says it still needs to be configured

    Asked by William Kelly  on March 10, 2014 at 08:31 AM

    I have attempted tyo attach paypal to my form, however when I go through the paypal wizard and reach the finish page It doesn't work and claims it still needs to be configured

     

    I then attempted to embedd the widget on my Adobe muse site but the entire field is not visible. However when i mark the paypal field as required the form gives me an error message about not completeing the section. It must be picking the paypal field up some how

    Any help would be much apprciated

    message adobe muse site not visible
  • Profile Image

    Answered by EliezerN on March 10, 2014 at 11:30 AM

    Hi,

    I tested our paypal integration, but I was not able to reproduce the issue you describe. I correctly added products and finished the integration.

    Could you please share with us the URL of the form you are having issues with? That way we will be able to further investigate. I checked your three existing forms, but none has a paypal integration.

    Reagarding to the issue of the form not being displayed in your Adobe Muse site, I kindly ask you to open a new thread as this may this issue may have a different cause. You can open a new thread here: http://www.jotform.com/answers/answer.php

    We will wait for your response.

    Thanks