What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when I cancel billing?

    Asked by DenbighHS on July 17, 2011 at 06:12 PM

    My next billing occurs on 7/27.  I'd like to cancel a day or two before that, as my need for payments will cease about that time.

     

    If I press cancel under my account settings, does that happen immediately, or can it be set to a future date?

     

    GR8 service, btw...thanks for doing it, Jotform!

     

    -bill spinks (Denbigh HS)

    Page URL:
    http://www.jotform.com/form/11104947746

  • Profile Image
    JotForm Support

    Answered by mliz on July 18, 2011 at 12:58 AM

    Hi there,

    When you cancel the subscription your account will be downgraded
    once the paid period expires which is on July 27th, 2011.

    The cancellation does not happens immediately there is no option to set
    the termination to a future date.

    Let us know if you have further question.

    Regards,
    Mliz