What happens when I cancel billing?

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    Asked on July 17, 2011 at 06:12 PM

    My next billing occurs on 7/27.  I'd like to cancel a day or two before that, as my need for payments will cease about that time.


    If I press cancel under my account settings, does that happen immediately, or can it be set to a future date?


    GR8 service, btw...thanks for doing it, Jotform!


    -bill spinks (Denbigh HS)

  • Profile Image
    Answered on July 18, 2011 at 12:58 AM

    Hi there,

    When you cancel the subscription your account will be downgraded
    once the paid period expires which is on July 27th, 2011.

    The cancellation does not happens immediately there is no option to set
    the termination to a future date.

    Let us know if you have further question.