What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When will my account be disabled

    Asked by mhti232 on July 17, 2011 at 07:44 PM

    Hi,

    I recieved 100 submissions within a month period so our account is disabled.

    Can you tell me when the month is up and will I go back to 0 and be able to receive another 100 submissions before  needing to upgrade the account.

    my account is mhti232

    mercy health training institute

    thank you

    helen renisch

    Page URL:
    http://www.jotform.com/upgrade?username=mhti232

  • Profile Image
    JotForm Support

    Answered by abajan on July 17, 2011 at 09:33 PM

    Hi Helen

    Submission counts are reset on the first day of every calendar month. So, August 1, 2011 is when you will be able to receive submissions again.

    Thanks for asking. If there's anything else related to our product with which you require assistance, please feel free to ask.


    ~ Wayne