What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Form fields

    Asked by luxedh on March 10, 2014 at 01:33 PM

    Hi, I need to use the name from the payment form in the confirmation email, but I have no way of referencing it.

    How do I use it or find it?


    Page URL:

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    Answered by KadeJM on March 10, 2014 at 04:24 PM

    Are you referring to the client's first and last name? Or? Can you please give us more information on what you are trying to do so that we can better assist you with this question.

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    Answered by luxedh on March 10, 2014 at 04:52 PM

    I just want to display the name and last name used in the payment form on the email we get from jotform.

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    JotForm Support Manager

    Answered by Jeanette on March 10, 2014 at 07:21 PM

    If that is the case, simply go to Setup & Embed >Email alerts > Sender Name

    And look for the Name field in the form

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    Answered by luxedh on March 11, 2014 at 09:34 AM

    I don't have that option, this is all I see: https://www.dropbox.com/s/l8k4jz75q8kjchz/Screenshot%202014-03-11%2009.32.24.png

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    Answered by Carina on March 11, 2014 at 10:34 AM

    This is because you only have a payment field in your form and the email notification doesn't read the payment details as separated. So the easy way to achieve this is to add a text box field to people insert name:

    Let us know if this is a solution for you.