What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is the old version of our form showing on our email submissions.

    Asked by msholtz on March 10, 2014 at 05:00 PM

    We updated and renamed a form but when we receive the emailed submission it still shows the content from the old form. Here is a link to the new form http://www.jotform.com/form/11484138016.  Please advise how we can correct this.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by TitusN on March 10, 2014 at 07:18 PM


    Thank you for contacting us.

    I examined the form, looks like you either need to edit the existing email notificatin or create a new one (of which the latter is easier)

    Use this linked guide to accomplish that

    Did that help? Please let us know.