Why is the old version of our form showing on our email submissions.

  • msholtz
    Asked on March 10, 2014 at 5:00 PM

    We updated and renamed a form but when we receive the emailed submission it still shows the content from the old form. Here is a link to the new form http://www.jotform.com/form/11484138016.  Please advise how we can correct this.

  • TitusN
    Replied on March 10, 2014 at 7:18 PM

    Hello,

    Thank you for contacting us.

    I examined the form, looks like you either need to edit the existing email notificatin or create a new one (of which the latter is easier)

    Use this linked guide to accomplish that

    Did that help? Please let us know.