I keep getting a "multiple choices not supported" message on my form.

  • connectgraphic
    Asked on March 10, 2014 at 9:14 PM

    Form here... https://secure.jotform.us/form/31495457057158" 

    I want to offer 3 choices. Ability to choose more than one would be good.

  • pinoytech
    Replied on March 11, 2014 at 2:38 AM

    Hi,

    Can you please confirm if you are referring on Sport field? If yes, this field is working fine upon checking. It seems like you already fix it.

    I keep getting a multiple choices not supported message on my form Screenshot 20

    Feel free to contact us again if you need further assistance.

  • pinoytech
    Replied on March 11, 2014 at 3:08 PM

    Hi,

    For some reasons your response came out empty. Request you to please post it again using this link: http://www.jotform.com/answers/344971

    Thanks!

  • connectgraphic
    Replied on March 11, 2014 at 3:53 PM

    The section in question is at the bottom of the form in the payment section. When checking only one radio button say, "Tackle Football" I still get an error message. 

    Sorry! Only one entry is allowed.

    Multiple submissions are disabled for this form.

    Frustrating! please help.

  • Elton Support Team Lead
    Replied on March 11, 2014 at 6:43 PM

    Hi,

    That appears because you have enabled unique submissions on your form. Please check this visual guide to learn how to resolved this problem.

    I keep getting a multiple choices not supported message on my form Screenshot 20

    Understanding Unique Submissions: https://www.jotform.com/help/64-What-does-Unique-Submission-Mean?

    Thanks!
  • connectgraphic
    Replied on March 11, 2014 at 9:28 PM

    Thanks Guys! That worked.

  • Ashwin JotForm Support
    Replied on March 11, 2014 at 10:08 PM

    Hello connectgraphic,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!