Unable to get submitted form info also get a 404 error when trying to get same info to download as a pdf

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    Debbie Scherck 
    Asked on October 22, 2021 at 02:35 AM
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    Richie_P
    Answered on October 22, 2021 at 04:25 AM

    To clarify, you cannot view your submission data?

    Please try to login to your Jotform account and view the submission data again.

    https://www.jotform.com/help/269-how-to-view-form-submissions/

    Let us know how it goes.

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    Debbie Scherck 
    Answered on October 22, 2021 at 12:13 PM

    1634919157_6172e2f541143_

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    Basil_A
    Answered on October 22, 2021 at 01:02 PM

    Hi,

    I have checked your form on a computer and the submissions and the PDF can be viewed normally.

    I can see that you are using the mobile app, please attempt uninstalling the app and re-installing it.

    Please let us know if the issue persists.