Unable to get submitted form info also get a 404 error when trying to get same info to download as a pdf

  • Debbie Scherck
    Asked on October 22, 2021 at 2:35 AM
  • Richie JotForm Support
    Replied on October 22, 2021 at 4:25 AM

    To clarify, you cannot view your submission data?

    Please try to login to your Jotform account and view the submission data again.

    https://www.jotform.com/help/269-how-to-view-form-submissions/

    Let us know how it goes.

  • Debbie Scherck
    Replied on October 22, 2021 at 12:13 PM

    1634919157 6172e2f541143  Screenshot 10

  • Basil JotForm Support
    Replied on October 22, 2021 at 1:02 PM

    Hi,

    I have checked your form on a computer and the submissions and the PDF can be viewed normally.

    I can see that you are using the mobile app, please attempt uninstalling the app and re-installing it.

    Please let us know if the issue persists.