What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Newsletter is crashing when you sign up

    Asked by tidybooks on March 11, 2014 at 10:38 AM



    We have number of different newsletters on our site, when you click sign up instead of being redirected to either a thank you page or a custom URL it stays on the same page and generates some code as shown in the picture attached. I’ve just settings on the form and nothing has been changed.


     It is doing this not only our site but using the jotform direct link url -  http://form.jotformpro.com/form/40443372373956



    Page URL:

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    JotForm Support

    Answered by EltonCris on March 11, 2014 at 11:03 AM


    We are truly sorry for the inconveniences this may have caused. The problem was temporary and it is completely fixed by now.