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  • Profile Image

    Newsletter is crashing when you sign up

    Asked by tidybooks on March 11, 2014 at 10:38 AM

    Hi

     

    We have number of different newsletters on our site, when you click sign up instead of being redirected to either a thank you page or a custom URL it stays on the same page and generates some code as shown in the picture attached. I’ve just settings on the form and nothing has been changed.

     

     It is doing this not only our site but using the jotform direct link url -  http://form.jotformpro.com/form/40443372373956

     

    Thanks

    Page URL:
    http://www.tidy-books.co.uk/newsletter-sign-up/

    Screenshot
    JotForm custom url style size
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 11, 2014 at 11:03 AM

    Hi,

    We are truly sorry for the inconveniences this may have caused. The problem was temporary and it is completely fixed by now.

    Thanks!