What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page suddenly not appearing correctly

    Asked by thegiftmaker on March 11, 2014 at 10:50 AM

    Hi, I have many forms set up. All of a sudden when click to submit a form, it is not directing correctly to my usual thank you page, and also the email notification of the submission does not come through to me.  This appears to be happening for all my forms.  Please can you help?

    Page URL:
    http://form.jotformpro.com/form/32593008686966

    My Forms email email notification all
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    JotForm Support

    Answered by NeilVicente on March 11, 2014 at 11:10 AM

    We are terribly sorry for this server glitch. I would like to let you know that our developers have already resolved the problem. Everything should be back to normal now.

    Please try it again and let us know if the problem still persists.

    Regards