Problem with uploaded documents...

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    cmygsa
    Asked on March 11, 2014 at 11:00 AM

    I seem to be having a problem opening files that were uploaded to a form.  I keep getting error messages.  Can you figure out what is wrong?

    Thanks,

    Alissa

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    aytekin
    Answered on March 11, 2014 at 11:39 AM

    I see that some of the files from 2013 are not available. We will look into this problem and get back to you. 

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    cmygsa
    Answered on March 13, 2014 at 07:58 AM

    Just wondering if you figured this out yet...  I need to access my files.

    Thanks,

    Alissa

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    EliezerN
    Answered on March 13, 2014 at 10:44 AM

    @Alissa

    We apologize for the inconveniences this may have caused.

    Our dev team is still working on this issue and they have not updated us yet. However, once they resolve the bug or they update us about this, we will notify you via this thread as soon as possible.

    Thanks

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    liyam
    Answered on March 13, 2014 at 04:18 PM

    Hello Alissa,

    You may download your December 3, 2013 submission uploads here while we're working on this bug:

    1. Sponsor Letter - 2014.doc
    2. Sponsorship Packages - 2014.pub

    Please do let us know if there are other uploads that you're having trouble downloading so we can look into it.

    Thanks.