- cmygsaAsked on March 11, 2014 at 11:00 AM
I seem to be having a problem opening files that were uploaded to a form. I keep getting error messages. Can you figure out what is wrong?
- JotForm FounderaytekinAnswered on March 11, 2014 at 11:39 AM
I see that some of the files from 2013 are not available. We will look into this problem and get back to you.
- cmygsaAnswered on March 13, 2014 at 07:58 AM
Just wondering if you figured this out yet... I need to access my files.
- EliezerNAnswered on March 13, 2014 at 10:44 AM
We apologize for the inconveniences this may have caused.
Our dev team is still working on this issue and they have not updated us yet. However, once they resolve the bug or they update us about this, we will notify you via this thread as soon as possible.
- JotForm SupportliyamAnswered on March 13, 2014 at 04:18 PM