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kikirikeyAsked on March 11, 2014 at 11:06 AM
When i do the setup for notifications and test emails they never arrive to my zoho emaul account.
I tested with gmail and they arrived.
Therefore i would like to know how i can solve this because i need to use zoho
thanks
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NeilVicenteReplied on March 11, 2014 at 11:24 AM
Hello,
Have you looked at your zoho email's spam folder? If ithe emails are not present there, it is possible that zoho has blocked the emails.
In that case, you will need to add our mail servers' IP addresses to your zoho account's whitelist.
Steps to Add Email Address or Domain to White List or Black List
Please let us know if we can be of further help to you.
Cheers!