What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Page Issue

    Asked by SparkGrowth on March 11, 2014 at 11:40 AM

    Hi there,


    When I try to test the payment page I created with Jotform, I get this error message. Can you please help me? 

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    JotForm Support

    Answered by NeilVicente on March 11, 2014 at 12:06 PM

    You must enable Billing Agreement under your Paypal account to start accepting credit card payments.

    For more information, kindly contact Paypal Support to have it enabled for your account.

    Let us know if we can be of further assistance.