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  • Profile Image

    Unwanted Captcha on Mobile Forms?

    Asked by computeroverhauls on March 11, 2014 at 11:50 AM

    I created a very basic form to test on my mobile site.  The form works but when the user on a smartphone presses submit it brings them to a new page where they must complete a Captcha.  I do not want this captcha box.  

    I am hosted with GoDaddy and am using the DudaMobile website designer. I pasted the source code of the form directly on the mobile page.  I tried iFrames but they do not seem to work at all on mobile.

    Any advice on how I can get this form to work on mobile devices without displaying the captcha?

    The form can be seen here:

    mobile.computeroverhauls.com

    Click on > More Options

    Click on > Test 

    That will display the form.

     

     

     

    Page URL:
    mobile.computeroverhauls.com

    Screenshot
    Mobile source site mobile site
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 11, 2014 at 12:18 PM

    Hi,

    Please find this code on your form source code and delete. See if this helps.

    <input type="hidden" id="simple_spc" name="simple_spc" value="40694157719969">

    However, keep in mind that the form conflicts with your existing website scripts. This is the reason why validations on the form like email validation are not working if you have observed. The most efficient way to resolve this is to use iframe embed code. However, since you do not require iframe, you can stay with using source code, but like I've said, validations may not work due to script conflicts.

    Thanks!

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    Answered by computeroverhauls on March 11, 2014 at 12:30 PM

    I really would like the validation to work as that is one of the main reasons we are trying to use JotForm instead of the built in Duda Mobile forms.   When I paste the iFrame code into the same page the form does not display at all, its is simply a blank page.  I've uploaded the iFrame code now so you can see the behavior.

    It is not possible to have form validation work on any mobile form?  

  • Profile Image

    Answered by computeroverhauls on March 11, 2014 at 12:47 PM

    Yes, removing the line you suggested fixes the Captcha problem but you are correct the validation does not work. 

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    Answered by computeroverhauls on March 11, 2014 at 01:29 PM

    I ended up just using the directly links to the forms and not mobilzing the link, that seems to have worked.