What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urge solucionen mi problema

    Asked by facturamelo on March 11, 2014 at 12:32 PM

    No se que pasa no puedo recibir formulario, pague un año adelantado para no tener problemas de este tipo.

    Porfavor solucionen el problema lo mas pronto posible, Gracias.

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    JotForm Support

    Answered by KadeJM on March 11, 2014 at 03:04 PM

    Hello, I can see that according to your other thread you've paid for our Yearly Economy Plan but it looks like this did not update on your account since your account still shows you are only on the Free Plan. Upon digging into your issue I found that all the information is correct but it seems there must have been a minor glitch and unfortunately it was not reassociated with your jotform account. I've gone ahead and corrected this for you on our end and we do apologize about that.