What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have one more secure submission left on my free account. I want to use the remaining 90 submissions?

    Asked by PrintShopGTC on March 11, 2014 at 12:35 PM

    I have one more secure submission left on my free account.  I have removed the secure form check box, but can you reset my limits so I can use my 100 free submissions?

    Page URL:
    http://secure.jotform.us/form/40592675895168

    Submissions check free submissions
  • Profile Image

    Answered by Carina on March 11, 2014 at 02:43 PM

    Your account is still active so if you removed the secure option and embed the non-secure form again, there will be no problem. 

    If you wish we can reset the SSL counter to 0 but we can do this only once.

    Let us know if you want us to do that.

    Thank you