- scruffywilksAsked on March 11, 2014 at 02:04 PM
I have a form on my site that used to work but now gives an error:
"We cannot process this transaction because there is a problem
with the PayPal email address supplied by the seller. Please
contact the seller to resolve the problem."
When I try to reset the payment system by deleting the current payment field and adding a new one "PayPal" under payment tools, I get an error that says that this functionality isn't available click payment wizard to setup (or something like that) and when I click the payment wizard nothing happens...
- JotForm SupportMike_TAnswered on March 11, 2014 at 04:21 PM
Thank you for contacting us.
I have made a test submission and I was properly redirected to the PayPal payment page:
Please try to clear your browser cache and cookies, then re-check the form and payment wizard.
If the issue still persists on your side, please let us know.