What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Feature Request: Free Shipping on Orders Above A Certain Price

    Asked by warre10 on March 11, 2014 at 07:51 PM

    Is it possible to do this:
    If the total order is more than 15 euros then the delivery is free, and if it is lower, then it costs 5 euros extra.



    Page URL:

  • Profile Image

    Answered by Cesar on March 11, 2014 at 09:02 PM

    Unfortunately such option currently does not exists on the Payment too. In which case I will notifiy the Dev Team of the feature you described. Now I cannot promise this will be implemented nor can I state an ETA when there will be an update on this. Nevertheless the input you have provided must be evaluated by the Dev Team.

    In the mean time I would suggest to prompt your users to add the 5 euros for the order if their order is below 15 euros. If not their order will not be processed (as an example).

    Once there are any updates from the Dev Team they should notify us through this thread. Thank you.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 17, 2014 at 04:18 AM


    You may now offer free shipping to your Purchase Order or Paypal-integrated form with the use of coupons.



    Kindly try it and let us know what you think.

    Best regards

  • Profile Image

    Answered by warre10 on April 17, 2014 at 05:43 AM

    Thank you for adding this future.

    That's what I need.


  • Profile Image

    Answered by warre10 on April 17, 2014 at 05:55 AM


    Is it possible to make it without adding  the coupon code.by customer?

    (html code for dreamweaver)


  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 17, 2014 at 06:35 AM

    I am afraid not. Sorry, but this is the only option.

  • Profile Image

    Answered by warre10 on April 25, 2014 at 11:06 AM


    Is this posible with the calculation widget?


    subtotal1(2€) +subtotal2(3€)= total (5€ + 5€ shipping)

    If total is above 15€ the shipping is 0€

    If total is below15€ the shipping is 5€

    Any Idee?

    Regards Warre

    See   http://www.jotform.com//?formID=41044299806963

  • Profile Image
    JotForm Support

    Answered by Welvin on April 25, 2014 at 12:32 PM

    Hi Warre,

    I guess Mathematical Condition can do that. Here's an example form: http://www.jotformpro.com/form/41144840003945.

    Clone the form back so you will see the settings: How-to-clone-an-existing-form-from-a-URL


  • Profile Image

    Answered by PetraTest on May 08, 2014 at 08:50 AM

    Why can't I add a discount code for the shipping - I do not have that option in the coupon wizard. I only see "Discounted items", and under there I can only choose my products, not the shipping cost.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 08, 2014 at 11:10 AM

    Like this was explained above, discount on shipping cost it's possible only with coupon codes. Please open a new thread, if you have further questions.