Why are submissions still so slow to load?

  • Profile Image
    AGSD-UK
    Asked on March 11, 2014 at 08:08 PM

    Why is it necessary to clear the cache every time I want to view submissions. Surely the idea of a cache is to speed up the loading of pages. Are there cache settings I can adjust? 

  • Profile Image
    Cesar
    Answered on March 11, 2014 at 09:14 PM

    It should not be neccesary to clear your browser's cache everytime you access your form's submissions (presumably from your submissions page).

    I have tested the form http://www.jotformpro.com/form/40043319196956, which currently contains 9 submissions. But I was not able to replicate the problem. Still we need to find out what is causing this on your end.

    Have you tried to access your account from a different workstation?

    Do let us know to assist you better. Thank you.

     

    Screencast on my test:

    http://screencast.com/t/1B5pnVur0KcA