we are having trouble for a collaborator who is unable to view much of the Table. What and where are the Table Settings?

  • timdundas
    Asked on October 25, 2021 at 2:33 PM
  • Jovanne JotForm Support
    Replied on October 25, 2021 at 5:23 PM

    Hi, thank you for contacting support.

    Can you please share with us what are the issues you have encountered in detail? As per checking, I can view your submissions on the form on my end and there are no collaborators on the form.

    If you wish to add a collaborator to your form, you may share the collaboration link with them. Please see the image attached:

    You can also view this guide below to know more about Jotform Collaboration:

    GUIDE: understanding-form-collaboration

    Please give it a try and let us know if you need further assistance.

    Thank you.

  • Jovanne JotForm Support
    Replied on October 25, 2021 at 5:25 PM

    Hi,

    Here is the screenshot I have mentioned in my previous response:

    1635197146 617720da3ae4f  Screenshot 10

    Thank you.

  • Tim
    Replied on October 25, 2021 at 5:48 PM

    Is "Form" collaboration the same as "Table" collaboration? I did set up the latter from the Table Share button and show ev iverson as a collaborator.

  • Jovanne JotForm Support
    Replied on October 25, 2021 at 7:01 PM

    Hi,

    Sorry for the confusion. I did check your table and it appears that you have shared it with eviverson accounts. Can you please share with us the issue your collaborator has encountered on his/her end?

    Can you please try removing the account and share the table again and see if the problem still persists?

    Have you gone through the settings before sharing the table to this mentioned account?

    You can read more about sharing your Jotform tables via this guide below:

    GUIDE: how-to-share-your-jotform-tables-and-collaborate

    Please let us know if you need further assistance.

    Thank you.

  • Tim
    Replied on October 26, 2021 at 8:15 PM

    The user guide is not very useful, lacking a search function it seems and I am having to find out by trial and error, eg. how to use the table as a collaborator and the limitations attached to this.

    I shared with my wife so I could see first hand on her computer what the collaborator sees, which has proved helpful.

  • Jovanne JotForm Support
    Replied on October 26, 2021 at 9:30 PM

    Hi Tim,

    We're glad to know that you were now able to try our JotForm Table collaboration. If you do have further questions, please let us know. We are always happy to help!