What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I want to collect credit card number from customer, Do we need to use one of your Merchant services?

    Asked by Webdesignbybob on March 11, 2014 at 10:02 PM

    If I want to collect credit card number from customer, Do we need to use one of your Merchant services?

    Is this the only way for us to recieve customer CC info?

    I want to collect the CC number and submit it to the CC company myself?

    credit card and
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    JotForm Support

    Answered by jonathan on March 11, 2014 at 10:24 PM

    Hi,

    This is correct.

    The form will NOT work if you use it to collect account CC data/information.

    There is anti-phishing system in placed, and we also have form reviewers that manually review the forms. If found out that the form was used in such way, it will be autmoatically disabled and will also suspend the form account/owner.

    You will have to make use of the payment tools to have a payment processor in your form.

    Thanks.