Payment Forms: Require at least one product..

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    westhighwpo
    Asked on October 25, 2021 at 08:42 PM

    Hi! I'm creating an order form with PayPal Checkout integration. How do I set the form to require at least 1 product to be selected in order to proceed to checkout? I don't want to require a specific field - just require that the user select at least one item..

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    Sonnyfer
    Answered on October 26, 2021 at 02:43 AM

    Hi there - I see your payment field is already set required. This means your users cannot submit your form without leaving the product options blank.

    1635230535_6177a347d74c1_

    Please test your form and let us know if you need further assistance.

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    westhighwpo
    Answered on November 03, 2021 at 10:40 PM

    Hi! I figured out that change; however now when my form loads it automatically shows the error box at the top of it. The error shouldn't show until a user tries to checkout without an item being selected... not when they first come to the form..

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    Jessica_H
    Answered on November 03, 2021 at 11:00 PM

    Hello, 

    I was unable to recreate the issue from my end. Are you referring to another field, or are you referring to your Payment Details field? 

    Please provide us with screenshots too so we can better assist you.

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    westhighwpo
    Answered on November 04, 2021 at 06:16 PM

    This is what users see as soon as they go to the page using the link....

    1636064201_61845bc9cfadc_

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    VincentJay
    Answered on November 04, 2021 at 06:45 PM

    Hi,

    Please try disabling this option (screenshot below) and let us know if that would work for you.

    1636065863_6184624767373_ascx31aa.png