What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Highrise Address Fields

    Asked by theitguys on March 12, 2014 at 04:08 AM

    Hi

     

    I really need to get granular address data into highrise to create fully fledged contact info in HR.

     

    I am not seeing any of the data come through in my test form!

     

    Can JF do this?  IF not, is it on the dev list - as it's critical for us and our clients.  We're assessing JF versus other form software.

     

    Thanks, you guys are doing great!

    Alistair

    highrise Address Fields form software create test form
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    JotForm Support

    Answered by jonathan on March 12, 2014 at 07:19 AM

    Hi Alistair,

    Unfortunately, this is a know bug in our JotForm Highrise integration. 

    The Full Address field in the form is not available in the mapping field option when using Highrise integration. There was already a similar bug ticket submitted here.

    I will add this thread on the bug ticket.

    You will be notified when update on the status is available.

    Thanks!

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    JotForm Support

    Answered by Mike_T on March 12, 2014 at 03:23 PM

    Thank you for trying the Highrise integration and your Tweet message.

    While the ticket is open, you might consider using the following workaround. It is possible to add a simple Text Box field and map it to the custom Highrise field.

    Example:

    Received info on Highrise side:

    We will update this thread when we have any news.

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    JotForm Support

    Answered by liyam on March 15, 2014 at 04:07 AM

    Hello Alistair,

    I have now added the address field on the integrations wizard for Highrise.  Please do reintegrate your form to have the address field included starting your next submission. 

    Thanks and warm regards!

    -Liyam