- theitguysAsked on March 12, 2014 at 04:08 AM
I really need to get granular address data into highrise to create fully fledged contact info in HR.
I am not seeing any of the data come through in my test form!
Can JF do this? IF not, is it on the dev list - as it's critical for us and our clients. We're assessing JF versus other form software.
Thanks, you guys are doing great!
- JotForm SupportjonathanAnswered on March 12, 2014 at 07:19 AM
Unfortunately, this is a know bug in our JotForm Highrise integration.
The Full Address field in the form is not available in the mapping field option when using Highrise integration. There was already a similar bug ticket submitted here.
I will add this thread on the bug ticket.
You will be notified when update on the status is available.
- JotForm SupportMike_TAnswered on March 12, 2014 at 03:23 PM
Thank you for trying the Highrise integration and your Tweet message.
While the ticket is open, you might consider using the following workaround. It is possible to add a simple Text Box field and map it to the custom Highrise field.
Received info on Highrise side:
We will update this thread when we have any news.
- JotForm SupportliyamAnswered on March 15, 2014 at 04:07 AM
I have now added the address field on the integrations wizard for Highrise. Please do reintegrate your form to have the address field included starting your next submission.
Thanks and warm regards!