The autoresponder email doesn't seem to be being sent

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    lovenew
    Asked on March 12, 2014 at 08:21 AM

    Hi, I have just set up a form, complete with an autoresponder. However, I've completed the form to do a test, but the autoresponder doesn't seem to be coming through. Can you please help with this?

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    Carina
    Answered on March 12, 2014 at 10:30 AM

    I checked your auto-responder and you need to define the recipient's email so that the user can receive the auto-responder:

    You can consult our guide for more details:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Let us know please if you need more assistance.