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  • Profile Image

    Hint text not appearing

    Asked by sailu on March 12, 2014 at 10:24 AM

    The hint text is not appearing in this form when I embed it on my website.

    The preview in jotform shows the hints, but the website does not (have tried on IE and chrome on several computers).

     

     

    Page URL:
    blog.warmblanekts.org

    Screenshot
    hint JotForm preview and
  • Profile Image

    Answered by EliezerN on March 12, 2014 at 12:13 PM

    Hi,

    This is your website, right? http://blog.warmblankets.org/ The URL you shared has a typo.

    Regarding to your issue, if I'm not wrong, you have used the form full source code to embed your form, that way your form script is exposed to script conflicts with the scripts of your webpage, and that may be preventing the Hint text from appearing.

    So, the best solution for that kind of conflicts is to re-embed your form using the iframe code. Here is how to get the iframe code: Getting the form iframe code

    Please inform us if the issue still persists while using the iframe code.

    Thanks

  • Profile Image

    Answered by sailu on March 12, 2014 at 04:23 PM

    Sorry about the typo! 

     

    Thank you for the tip! I didn't notice the iframe option before. I tested it, and it worked!

    Regards,