What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I set up a jotform account a few months ago and have forgotten my password. I have tried the prompt to help me reset and have been unsuccessful.

    Asked by Greg Felts on July 18, 2011 at 12:46 PM
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    Answered by allanftd on July 18, 2011 at 01:59 PM

    Hi Greg,

    I went ahead and initiated a system-generated email to be sent to your email address containing instructions on how to reset your password. Please check your inbox and follow the steps stated there.

    Thank you for using JotForm!

    JOTFORM SUPPORT