Terms and conditions widget doesn't work under Internet explore

  • Profile Image
    maIORis018
    Asked on March 12, 2014 at 12:05 PM

    Dear sirs:

     

    Our Registration form template has the following problem when navigating with Internet explorer. The tick bottom on the Terms and Conditions it cannot be ticked.

    Therefore our costumers cannot submit their forms.

     

    Thanks in advance for your help.

     

    Regards,

     

     

    Sonia Maestre

  • Profile Image
    pinoytech
    Answered on March 12, 2014 at 02:31 PM

    Hi,

    Sorry for the inconvenience that may have caused. I've check your website url where your form is embedded and it seems not working. However, when I check standalone version (not embedded) of your form its working fine.

    You can check this video: http://www.screencast.com/t/yvlhkNGn4u3u

    Can you please try to re-embed your form into your website using iFrame method to fix the issue? Below is iFrame code your form.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotformeu.com/form/40564128241347" frameborder="0" style="width:100%; height:3543px; border:none;" scrolling="no"></iframe>

    If the said issue still persist, please do let us know.