What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are all submissions considered secure ssl submissions?

    Asked by hasdlitmag on March 12, 2014 at 02:37 PM

    I want my students to be able to submit their work, but it's saying that I only have 10 ssl submissions, and I've used them all. Why doesn't it go to the 100 submissions I'm allowed per month?

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    Answered by Carina on March 12, 2014 at 05:11 PM

    While embeding your form if you select the "secure form" option, it will generate a version of the form like https://

    To have a non-secure version that enables you to use your regular submissions, you just need to go to "Setup and Embed">Embed form, select the preferred embedding method and copy the code ito your website.

    I reset your SSL counter to 0 and activated your account, but we can only do this once.

    Let us know if we can be of more assistance.