What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If someone wants to change there submission, what is the best process?

    Asked by marlin2763 on March 12, 2014 at 02:44 PM

    Do they just re-register and if that is the case, is there a quick way to delete their previous responses (mass delete) or does this need to be individually done?

    Is there an option that allows them to overide their previ

    responses register and
  • Profile Image

    Answered by Carina on March 12, 2014 at 05:21 PM

    Your message came out just partially so please contact us with the rest of your inquiry so we can assist you.

    To allow users to edit their submissions you can insert an "edit link" in the auto-responder email:

    You can see more details about the auto-responders in our article.

    But if you wish to change a user's submission you can also do it in your account. 

    Go to My forms (1), select your form (2), select view submissions (3):

    Click edit, edit the submission:

    And in the end click submit:

    Let us know if we can be of more assistance.