Encrypt submission data

  • Ghosh_Prince
    Asked on October 26, 2021 at 5:01 PM

    I would like to encrypt the data in jotform tables. I might have some sensitive information in my table and would only like authorized users to be able to view the table. Can we encrypt the data in the table? Will the autofill options work if the data is encrypted? Please advise.

  • Billy JotForm Support
    Replied on October 26, 2021 at 9:40 PM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Yes, you can encrypt your submission data. Click here to learn more.

    You may also consider upgrading your account to HIPAA but that's only available for our Silver and Gold subscription. Our HIPAA-compliant forms automatically encrypt form data, guaranteeing the privacy of your patients' health information. To ensure your PHI stays secure, you'll also receive a signed Business Associate Agreement (BAA) that creates binding liability and keeps your business protected.

    Let us know if you need further assistance.

    Best regards,

  • Ghosh_Prince
    Replied on October 27, 2021 at 1:07 PM

    Hi,

    Thank you for your response. If I am to upgrade to the Silver plan now how will I be charged? I have already had the Bronze plan for a couple of weeks now. Will I be refunded an amount for the balance of the month and start the Silver plan? How does it work? Please advise. Thanks.

  • Marco JotForm Support
    Replied on October 27, 2021 at 3:27 PM

    Hello there,

    Thanks for reaching out to us.


    You can cancel your subscription, and refund you as you're still within the 30 days money back guarantee.

    Then you'll be able to upgrade your account again to the plan you prefer:

    https://www.jotform.com/pricing


    Let us know how you'd like to proceed,

    Regards