What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hoover text icon blocks from editing

    Asked by XXI on March 12, 2014 at 03:22 PM

    Fileds that support hoover text can not be edited (in style). At least in Safari.

    http://www.weebly.com/uploads/2/4/8/6/24860846/2014-03-12_23-17-15.png

     

    I migrated to jotform just couple of weeks ago, and I already found about 30 major glitches. I wrote to you about three that totally blocked the working process.

     

    I am wondering how you guys still survive

    icon JotForm style uploads png
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 12, 2014 at 05:47 PM

    Hi,

    First off, our apologies for any inconveniences caused.

    If you can report all the glitches you've found via our Support Forum, we'd be happy to look at it and fix things that needs to be.

    Regarding on the menu problem, I've tried reproducing it here but I was failed. It all displays well on Safari 5 and 6.

    I suspect this is browser specific. Actually, most of our developers are using the same browser as you on the same OS. I'm sure when this happens to all users, we will noticed it right away. Fortunately, it seems only you who reported this so far as of reviewing the forum threads. In this case, would you mind resetting your safari browser settings or restore it to its default settings? I'm not sure if this would help but it's worth a check.

    We'll await your updates. Thank you!