What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I created a form but I can't make an account

    Asked by Penny on July 18, 2011 at 03:21 PM

    Hi there!

    I created a form last night but when I go to make an account, the page will not let me type in a user name. Everything else works fine.

    Please help!

    Penny

    e3 Your life

     

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    JotForm Support

    Answered by NeilVicente on July 19, 2011 at 02:28 AM

    Hi,

    This is a known bug with our registration page when browsed using IE. Please use another browser such as Google Chrome or Mozilla Firefox to be able to register. We apologize for this inconvenience but we can assure you that our developers are currently working on this issue.

    If using another browser is not an option for you, try this simple workaround:

    1.  Type your desired username in any program (such as notepad) where it's possible to type (you can also use the text area for this forum)

    2.  Highlight the username you just typed, right-click then Copy

    3.  Paste the copied username onto the username field in the registration page.

    Now, you're on your way to having a Jotform account.

     

    Hope this helps. Let us know if there's anything else you require assistance with.


    Neil