- sedoreusaAsked on March 12, 2014 at 05:28 PM
I am trying to reset my password to my account sedorestovewest. it is suppose to be sent to my email firstname.lastname@example.org. I attempted 2 x but no email. could you look into this so I can access my account?
- CarinaAnswered on March 12, 2014 at 06:59 PM
The mentioned email was in our bounce list:Reason(s) : MassEmailer failed I removed it so now you should receive the reset password instructions with no problem. You can also check our guide on how to check and remove email from the bounce list: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-