What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am trying to reset my password

    Asked by sedoreusa on March 12, 2014 at 05:28 PM

    I am trying to reset my password to my account sedorestovewest.  it is suppose to be sent to my email sales@sedorestovewest.com. I attempted 2 x but no email. could you look into this so I can access my account?

    thank you

    Norris

    email my account
  • Profile Image

    Answered by Carina on March 12, 2014 at 06:59 PM

    The mentioned email was in our bounce list:

    Reason(s) : MassEmailer failed I removed it so now you should receive the reset password instructions with no problem. You can also check our guide on how to check and remove email from the bounce list: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-