my submissions reaching quota -- not accurate

  • Profile Image
    cberiounitednortherncom
    Asked on March 12, 2014 at 05:50 PM

    Hello,

    i currently have 19 out of 100 jotforms filled out. 

    even though i have not hit the limit any submissions are not going through and they are receiving a message "quaota reached"

    please let me know if i am missing something???

  • Profile Image
    jonathan
    Answered on March 12, 2014 at 07:10 PM

    Hi,

    I checked your username/account cberiounitednortherncom and found that you already exceeded the limits for SSL submissions. The maximum allowed per Month for FREE users is 10.

    For this time only, I have notched down your current SSL submission to 8 to re-enable your account.

    BUT you have to use the non SSL version of the form, and only use the regular http version when providing your form.

    You will have to upgrade your subscription to paid plans should you need to use SSL submisisons mostly on your form.

    https://www.jotform.com/pricing

    Inform us if you need further assistance.

    Thanks.