What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my subscriptioon

    Asked by skillbridge on March 12, 2014 at 09:51 PM

    login is: webmaster@skillbridge.co

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    JotForm Support

    Answered by ashwin_d on March 13, 2014 at 02:01 AM

    Hello skillbridge,

    As pert your request, I've cancelled your subscription. You will not be billed again, but your account will stay Premium until April 13, 2014 for the time you have already paid.

    Your forms are intact. We will not delete forms when account is downgraded to Free. It's just your submission limit will go back to 100 per month and 100MB Storage.

    Upon taking a closer look at your account, I found that you have 320.56 MB of upload space utilization. Please clear the upload space before your account is downgraded else it will become over quota and you will not be able to access your forms.

    Thank you!