What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I tried to signup for an account but the signup form didn't allow me to fill in user name. When I tried to type in a user name it remained empty .

    Asked by Miska Ferrier on July 18, 2011 at 09:17 PM
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    JotForm Support

    Answered by abajan on July 18, 2011 at 09:25 PM

    Hi Miska

    This is a known bug. Please try the following workarounds:

    If you are using Internet Explorer, try signing up with a different browser. The problem appears to be asociated with IE only (although at least one user stated that the problem was affecting all of his browsers).

    A second solution is to press the [Alt] key while entering the username.

    Please let us know if either, both or neither of these solutions worked as it will help us better guide other users experiencing the same problem.

    Thanks.


    ~ Wayne