Emails not working.

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    Powertown
    Asked on October 27, 2021 at 03:44 PM

    Hi,

    As of today, our Special Project Reporting Form stopped sending to the 6 recipients listed.

    I've done a test as well with no luck.

    Is there something I can do to restore these notifications?

    AnnMarie Scott

  • Profile Image
    Basil
    Answered on October 27, 2021 at 06:08 PM

    Hi,

    The issue may be related to your email provider.

    Could you please attempt testing the form using an email with a different domain?

    Looking forward to your reply.

  • Profile Image
    Powertown
    Answered on November 02, 2021 at 12:08 PM

    Thank you, there were bigger issues that were discovered in addition to this afterwards.

  • Profile Image
    Basil
    Answered on November 02, 2021 at 02:19 PM

    Hi,

    Feel free to open tickets regarding your issues.

    Please let us know if you have any further questions.