How to de-select the choices

  • kenkc2005hk
    Asked on March 13, 2014 at 6:31 AM

    Hi, for the form with multiple selections, after I checked it, it seems that I cannot uncheck. How can I resolve it?

     

    Thanks,

     

    Ken

    Page URL: http://www.jotform.com//?formID=40620855709457
  • pinoytech
    Replied on March 13, 2014 at 10:37 AM

    Hi Ken,

    Can you please take a look at this clone if this is what you want to accomplish?

    http://www.jotformpro.com/form/40713799408968

    The reason why you can't uncheck selected options on your matrix field is because you are using radio button. Radio button is for one choice answers only. So fix this, change Input Type of matrix field to checkbox instead where Check box is for multiple choices and allows to select or deselect.

    How to de select the choices Image 1 Screenshot 20

    Feel free to contact us again if you need further assistance.

  • kenkc2005hk
    Replied on March 13, 2014 at 9:30 PM

    It works now! Thanks.

  • pinoytech
    Replied on March 14, 2014 at 9:55 AM

    You are welcome Ken! Feel free to contact us again if you need our assistance at anytime.

    Have a nice day!