What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How to de-select the choicesAsked by kenkc2005hk on March 13, 2014 at 06:31 AM
Hi, for the form with multiple selections, after I checked it, it seems that I cannot uncheck. How can I resolve it?
Can you please take a look at this clone if this is what you want to accomplish?
The reason why you can't uncheck selected options on your matrix field is because you are using radio button. Radio button is for one choice answers only. So fix this, change Input Type of matrix field to checkbox instead where Check box is for multiple choices and allows to select or deselect.
Feel free to contact us again if you need further assistance.
It works now! Thanks.
You are welcome Ken! Feel free to contact us again if you need our assistance at anytime.
Have a nice day!