Incorrect Subject Line in Notification Email

  • divido
    Asked on March 13, 2014 at 8:34 AM

    Hi there,

    when our customers submit our Divido Devotee Application form we receive it in our email with the following heading:

    DIVIDO WEBSITE -EMPLOYMENT APPLICATION FORM.

    The correct details for the Devotee submission are being sent through but the heading on the email is always incorrect and this becomes confusing for our administration staff. It is set up through your website under it's correct heading so can you please advise why it is being submitted to us with incorrect information?

    Have attached a screen shot of my Outlook email - fields in the form have had their answers erased to protect privacy.

    Many thanks,

    Elena - Divido Restaurant

    Jotform Thread 346379 Screenshot
  • abajan Jotform Support
    Replied on March 13, 2014 at 11:05 AM

    Hi Elena,

    When I checked that form in your account, I saw the following in the Notifier's subject line:

    Incorrect Subject Line in Notification Email Image 1 Screenshot 20


    Is it possible that you cloned that form from your other form titled "EMPLOYMENT APPLICATION FORM" and forgot to change the subject of the notifier?

  • divido
    Replied on March 13, 2014 at 10:00 PM
    Thankyou so much for responding!

    Elena Serra

    Divido Restaurant – Administration, Marketing & Accounts
    Jason Jujnovich FOOD/EVENTS – Administration, Marketing & Function Liaison
    p/f 08 9275 1662 (office) p 08 9443 7373 (restaurant)

    BTB6 email signature

    All new menu of traditional Croatian, Greek & Macedonian
    Food, served with family-style hospitality.
    3 shared courses for only $65p

    Bookings available on 9443 7373

    ...