Email Submission

  • jennyfuga
    Asked on March 13, 2014 at 9:46 AM

    I've changed the email recipient several times, yet it still goes to the prior address. Any suggestions?

  • Ashwin JotForm Support
    Replied on March 13, 2014 at 11:03 AM

    Hello jennyfuga,

    Please be noted that changing your account email will not change the email address which is used to receive the submission emails. You will have to actually change the "Recipient Email" of your form's notification email alert. The following guide should help you:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!